Terms of service

Effective September 13, 2026 — the day the campaign opens

Article 1 — Purpose

These terms govern use of the online store operated by PHILANDART STUDIO Inc. ("the Company") and the rights, obligations and responsibilities of the Company and its users.

Article 2 — Definitions

"Store" means the HYPEVERSE online store at hypeverseworld.com. "User" means anyone who accesses the Store. "Campaign" means a pre-order sale of an item that has not yet been manufactured. "Reward" means the item supplied in return for payment in a Campaign.

Article 3 — Legal nature of a campaign

A Campaign is a pre-order sale of goods and is mail-order selling under the Act. It is not investment-type crowdfunding under the Financial Investment Services and Capital Markets Act. The Company does not promise or provide profit, interest, principal or equity. Users receive Rewards only, and retain every consumer right the law provides, including the right of withdrawal.

Article 4 — Publication and amendment

These terms are published on the Store. Where the Company amends them, it announces the amendment at least 7 days before it takes effect, or 30 days where the amendment is unfavourable to users. The version in force when you place an order governs that order.

Article 5 — Accounts

An account is created when you complete sign-up and the Company accepts it. You are responsible for keeping your credentials secure and for activity on your account. You may close your account at any time.

Article 6 — Placing an order

Your order is an offer to buy. A contract is formed when the Company sends an order confirmation. The Company may decline or cancel an order, with a full refund, where an item is unavailable, where price or product information was published in error, or where it reasonably suspects fraud or resale for profit.

Article 7 — Product images and changes in specification

This is the most important clause on the Store for campaign items. Please read it.

  1. A Campaign item has not been manufactured when you order it. Renders, mockups, prototypes and sample photography shown on the Store are design references, not photographs of the finished product.
  2. Colour, finish, texture, material, print position, weight, hardware and exact dimensions may change during production and mass manufacturing. Screens also reproduce colour differently. The item you receive may therefore differ visibly from the images shown.
  3. Minor variation between individual units is normal in small-run manufacturing and is not treated as a defect.
  4. Where the Company changes a specification, it announces the change on the Store and by email before shipping. Where a change is significant enough that it may reasonably alter your decision to buy, the Company offers a full refund at that point.
  5. Nothing in this Article limits your rights under Article 17(3) of the Act where the item as delivered differs from how it was described or advertised. In that case you may withdraw within 30 days of learning of the difference and within 3 months of receiving the item, and the Company bears the return shipping.

Article 8 — Payment and supply

Payment is taken at checkout. Supply follows the schedule published on the relevant campaign page and in the shipping policy. Where supply becomes impossible, the Company notifies you without delay and refunds within 3 business days.

Article 9 — Withdrawal and refunds

Governed by the refund policy, which forms part of these terms.

Article 10 — Personal data

Governed by the privacy policy.

Article 11 — The Company's obligations

The Company will not act unlawfully or contrary to public order, will supply goods and services steadily and reliably, will handle complaints and opinions promptly where they are found to be legitimate, and will protect personal data as required by law.

Article 12 — Users' obligations

Users must not register false information, use another person's information, alter information posted on the Store, transmit information the Company has not authorised, infringe the intellectual property of the Company or others, damage the Company's reputation or interfere with its business, or post obscene, violent or otherwise unlawful material.

Community. Where the Store offers a community wall or similar space, you are responsible for what you post. Do not post unlawful content, other people's personal information, spam, or advertising. The Company may hide or remove posts. A post you delete is hidden from public view immediately but retained in records for a limited period for abuse handling, then purged.

Article 13 — Intellectual property

HYPEVERSE, its characters, artwork, text, design, music, video, trade marks and logos are owned by the Company or its licensors. Reproduction, distribution, transmission, publication or the creation of derivative works without the Company's prior written consent is restricted by law. Buying an item does not transfer any right in the work.

Certificates and digital rewards are tied to the order that earned them. They carry no monetary value, cannot be exchanged for cash, and cannot be transferred or resold separately from the item.

Article 14 — Limitation of liability

The Company is liable for damage caused by its intent or negligence, as provided by law. The Company is not liable for loss arising from causes outside its reasonable control, including natural disaster, war, factory or material failure, carrier disruption and customs action. Nothing in these terms limits liability that cannot be limited by law, or any mandatory consumer protection in your country of residence.

Article 15 — Governing law and disputes

These terms are governed by the law of the place where the Company is established and registered, and disputes are subject to the jurisdiction of its courts — without prejudice to any mandatory consumer protection rights, or any right to bring proceedings, available to you where you live. The Company's place of establishment is stated in the legal notice.

Before litigation, you may seek mediation from the consumer bodies listed in the contact information page, or from a consumer body in your own country.